Surgery Scheduler

We are a large multi-specialty ophthalmology practice dedicated to serving the vision needs of our patients. The surgery department fulfills a vital role in helping prepare patients for their surgical procedures and acts as a liaison between the office, surgical facility, patient and primary care physician. The coordinator must be comfortable speaking directly with patients and physicians about medical procedures. Physical requirements include the ability to sit at a desk or workspace for up to eight hours per day.

Primary Job Qualifications

• Excellent written, verbal, and interpersonal communication skills
• Able to multitask and prioritize
• Detail oriented and organized
• Efficient and accurate in a fast-paced environment
• Punctual and eager to learn

Core Performance Categories and Job Responsibilities

• Patient focus and communications
• Always friendly, professional and cordial
• Dresses professionally
• Educates patients on surgical procedures including treatment modalities and options for all procedures and sub-specialties
• Answers questions related to surgical care including pre- and post-operative care, facility information, medications and follow-up appointments.

Technical skills

• Understands and complies with HIPAA regulations and PEA privacy policies
• Reads and understands clinical notes
• Has strong working ophthalmic vocabulary
• Obtains timely and proper eligibility and authorization for procedures
• Accurately prepares surgery folders
  o Coordinates appointments between various programs including facility programs.
  o Corresponds CPT code with appropriate ICD code
  o Uses time effectively

Peer Relations

• Always friendly and cordial to peers
• Attends work regularly (misses only allowed number of days)
• Seeks out opportunities to learn additional tasks
• Contributes ideas and suggestions on workplace improvement
• Receives constructive feedback professionally
• Accepts accountability for actions
• Readily seeks to assist others

Email your resume/CV to eyeservices@pacificeye.com with “Surgery Scheduler” in the subject line.